Returns

RETURNS

Consumers have a right of withdrawal.

You have the right to withdraw from this contract within fourteen days without stating any reason. The revocation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, has or has taken possession of the last goods. To exercise your right of withdrawal, you must inform by means of clear statement by fax or mail about your decision to withdraw from this contract.

Emmaljunga Barnvagnsfabrik AB
Kronobergsvägen 14
S-28268 Vittsjö
Sweden
e-mail: online@emmaljunga.com
Fax: +46 451 245 25

To maintain the cancellation period, it is sufficient that you send the notice of exercise of the right of withdrawal before the expiry of the withdrawal period.

Consequences of the cancellation If you withdraw from this Agreement, we will provide you with all payments we have received from you, including delivery charges (excluding any additional costs), which result from your providing a different delivery than the best standard delivery we offer have chosen to repay immediately and at the latest within fourteen days from the date on which the notification of your revocation of this contract has reached us. For this repayment, we use the same means of payment that you used in the original transaction, unless otherwise agreed with you; In no case will we charge you for this repayment charges.

We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier. You must return the goods to us immediately and in any event not later than fourteen days from the date on which you inform us of the cancellation of this contract. The deadline is met if you send the goods before the deadline of fourteen days.

You bear the cost of returning the goods. You only have to pay for a possible loss in value of the goods, if this loss of value is due to a handling that is not necessary for the examination of the nature, characteristics and functioning of the goods.

Exclusion of the right of withdrawal The right of withdrawal does not apply to the following contracts:

• Contracts for the supply of goods which are not prefabricated and for the manufacture of which an individual selection or provision by the consumer is decisive or which are clearly tailored to the personal needs of the consumer,

• Contracts for the supply of goods, if, due to their nature, they were inseparably mixed with other goods after delivery.

Please note that Emmaljunga is a pram manufacturer and that we manufacture by hand our prams and strollers based on customer orders.

You may cancel your order as long as you have not yet received a binding order confirmation from us. You may do this by completing the withdrawal form on our Website or by sending an e-mail to online@emmaljunga.com, in which you clearly state that you are cancelling the order, quoting the order number. You will receive confirmation of the cancellation from us by e-mail. If you cancel your order before receipt of the Dispatch Confirmation, we will fully refund all amounts that you have already paid, including dispatch costs, within 14 days of the cancellation and not charge you anything.

The 14 day return period commences on the date of delivery of the order either to you or to a representative that you have designated and notified us of in advance. Handle the product and packaging carefully during the 14 day return period. You may only unpack or use the product if this is necessary to be able to assess whether you wish to keep it. The point of departure here is that you may only handle and inspect the product in the same way that you would be allowed in a shop. You’re only liable for the product's devaluation that is a consequence of your handling the product other than as permitted in this paragraph. If you make use of your right of withdrawal, you must return the product with all supplied accessories to us undamaged and – if reasonably possible – in the original condition and packaging within 14 days of making use of your right of withdrawal. We kindly request that you complete and print out the returns label that you receive from us by e-mail. This speeds up the returns and refund process.

The risk and the burden of proof for exercising the right of withdrawal correctly and in time rest upon you. The direct costs of returning the product will be born by you.

If you have made use of your right of withdrawal, we will fully refund the amounts you have already paid, including dispatch costs, within 14 days of receipt of your withdrawal. In case of withdrawal, you will not be liable for more than the cost of returning the products. If you exercise your right of withdrawal, all supplementary agreements are legally dissolved.


TEMPLATE WITHDRAWAL FORM

To Emmaljunga Barnvagnsfabrik AB, Kronobergsvägen 14, S-28268 Vittsjö, Sweden.

online@emmaljunga.com

I/we hereby withdraw the contract concluded by me/us for the purchase of the following goods / provision of the following service:

Ordered on (date) / received on (date)………………………………

Ordernumber ……………………………………………………………

Name Consumer…………………………………………………………

Adress Consumer…………………………………………………………

E-mail Consumer …………………………………………………………

Signature……………………………………………………………………..